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Bases Loaded Shipping Information



Customer Satisfaction is our number 1 priority!
At Bases Loaded we want you to be 100% satisified with your order. If for any reason you are not happy please give us a call or email us for assistance. Toll free (866) 983-0633 or orders@ebasesloaded.com

SAME DAY SHIPPING when you place your order by 3:00 p.m. Pacific (Mon-Fri)! We work hard to get you your order fast!

Shipping:

Fast & Free EXPEDITED SHIPPING on orders over $35!* (including shipments to Alaska & Hawaii!)

$4.95 Flat Rate EXPEDITED SHIPPING on orders under $35!* (including shipments to Alaska & Hawaii)

Orders over $250 require a customer signature to receive package

FREE NEXT DAY DELIVERY FOR CALIFORNIA & NEVADA RESIDENTS ON ORDERS OVER $35
Just Select "Free Next Day CA or NV" As Your Shipping Method and You Will Get it The Next Day
All Orders Ship Same Day When Received By 3PM (Monday-Friday) Saturday & Sunday Delivery Not Available. Some zip codes in NV are not eligible for free next day but you will still get it fast!


FREE 2 DAY DELIVERY FOR ARIZONA, COLORADO, IDAHO, OREGON, UTAH, WASHINGTON RESIDENTS ON ORDERS OVER $35
Just Select "Free 2 Day AZ, CO, ID, OR, UT, WA" As Your Shipping Method FOR FREE 2 DAY!
All Orders Ship Same Day When Received By 3PM (Monday-Friday) Saturday & Sunday Delivery Not Available. Some zip codes are not eligible for free 2 day but you will still get it fast!


We will provide you with a shipping tracking number when your order is shipped. That way you can track up to the minute where your package is! Our Expedited Shipping should arrive within 1 to 5 business days depending on your location.

Need it Even Faster on a Specific Day?
Bases Loaded offers 2 Day Air and Next Day Air. These rates are based on item count, weight and location and calculated based off of our preferred shipping rates with UPS and USPS. Place the item(s) in your shopping cart and enter your zip code to see options and shipping charges for these services. Orders received by 3:00 p.m. Pacific time will ship same day (Mon-Fri)!

Shipments sent via 2 Day Air and Next Day Air are shipped and received Monday thru Friday. 2-Day Air and Next Day Air will not arrive on Saturday or Sunday.

We ship through the following carriers: USPS & UPS and ONTRAC.

Bases Loaded offers: Expedited Ground, 2nd Day Air, and Next Day Air.

Thank you to our Men & Women Serving around the world in the Armed Forces!
APO/FPO Shipping All orders over $35 include shipping at no charge orders under $35 have a flat rate of $4.95 shipping: We ship to APO or FPO military addresses worldwide. All APO/FPO orders will be shipped via Priority Mail. You should receive your order within 7 to 14 days.

For APO/FPO shipments, please include the following at check out:

Address 1: Grade/Rank/Rating and full name including middle initial.
Address 2: Unit and Unit number, Consolidated Mail Room Number, PSC Number, or Ship.
City: Enter APO or FPO as appropriate.
State: AA, AE, AP, or FP.
Country: United States.


return-process

Exchanges & Returns
Not happy? Need something a little different? No Problem! Exchanges or Returns may be made within 60 days from the date it was shipped. The item must be unused and in the original packaging. Customers are responsible for any return shipping fees. Please write your order number on the outside of the return package and include the order number or the original packing slip inside your return package. This allows us to keep track of what is coming and going so we can provide you with refunds or exchanges fast. Shipping charges(if any) will be deducted from your refund. No Warranty on Wood Bats unless provided by Manufacturer. Bats not in original packaging and unused cannot be returned or exchanged.

Click to print our Return Label

Bases Loaded Return Label



Special Orders & Custom Goods
These items may not be returned unless defective. Such items will be repaired, replaced, or credit issued at the discretion of Bases Loaded.

Sales Tax
Sales tax is added for items sold only to customers living in the state of California at 8.25% as of 1/1/2017.

*Some products are cost prohibitive to ship for free (such as balls, field equipment, some large equipment bags, some nets. These products will identify that they are not eligible for free shipping in the description on that page. Once you place the product in your shopping cart it will calculate shipping for you.
Have a question? Need help?


Bases Loaded Phone: (916) 983-0633 EXTENDED HOURS IN EFFECT!!! (PST)
11455 Folsom Blvd Toll Free: (866) 983-0633 Mon-Fri 9am - 8pm
Rancho Cordova, CA 95742 Fax: (916) 983-0682 Saturday 9am - 7pm
Between Hazel & Sunrise on Folsom Blvd Email: orders@ebasesloaded.com Sunday 10am - 6pm